You can return items purchased at simonebecke.com or at our studio in Kitzbühel in their original condition within 14 days of the date of purchase by using our online return portal.
Information on withdrawal can be found here.
- It may take 1-2 weeks before we receive your shipment. Once we receive your return, please allow up to 5 business days for us to process your return.
- Once your return has been processed, you will receive an e-mail notification that your refund has been processed and issued.
- Any shipping costs incurred for the order will not be refunded.